Makes a Reservation

Instructions:

Listen to the video carefully and answer the following questions. Choose the best answer for each question. Click “Submit Answers” when you’re done to see your results.

Restaurant Reservation Phone Call – Listening Comprehension Exercise

Restaurant Reservation Phone Call – Listening Comprehension Exercise

1. Where is the speaker from?
  • Los Angeles
  • New York
  • Chicago
  • Boston
2. When is the speaker's birthday?
  • Today
  • Tomorrow
  • Next week
  • Yesterday
3. What is the restaurant called?
  • Verde Locanda
  • Locanda Verde
  • Verde's Italian
  • Italian Locanda
4. What type of food does the restaurant serve?
  • French
  • Mexican
  • Italian
  • Chinese
5. When is the reservation for?
  • Monday
  • Tuesday
  • Wednesday
  • Thursday
6. How many people is the reservation for?
  • Two people
  • Three people
  • Four people
  • Five people
7. What time is the reservation?
  • 6:00
  • 7:00
  • 8:00
  • 9:00
8. What is the customer's last name?
  • Zelinski
  • Zielinski
  • Zilinski
  • Zienski
9. Does the customer spell out their last name?
  • No, they don't spell it
  • Yes, they spell it
  • The waiter spells it
  • They only give the first letter
10. What does the waiter say at the beginning of the call?
  • Hello, how are you?
  • Good morning. How can I help you?
  • Welcome to the restaurant
  • Thank you for calling
11. What does the waiter repeat to confirm the reservation?
  • The customer's phone number
  • The table for three on Tuesday at 7:00
  • The menu choices
  • The payment method
12. What does the waiter say at the end?
  • Thank you for your business
  • Have a nice day
  • See you tomorrow
  • Call us if you need anything

Your Results

Jenny: Hi, I’m Jenny Zielinski. I’m from New York.

Jenny: Tomorrow is my birthday, and my favorite restaurant in New York is Locanda Verde. It’s Italian.

Waiter: Locanda Verde. Good morning. How can I help you?

Jenny: Hello. A table for tomorrow please.

Waiter: Tomorrow. Ah, Tuesday?

Jenny: Yes, that’s right.

Waiter: How many people?

Jenny: Three.

Waiter: What time?

Jenny: 7:00.

Waiter: What’s your name, please?

Jenny: Jenny Zielinski. That’s z i e l i n s k i.

Waiter: Thank you Ms. Zielinsky. Okay, so a table for three on Tuesday at 7:00.

Jenny: Great. Thanks. Bye.

Waiter: Bye. See you tomorrow.